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Support

The apps are deliberately simple. Most questions are answered here.

Email us
[email protected]
Tell us which app and your device — we read everything.

Common questions

Does it work without internet?

Yes. The apps are built to work fully offline — that's the whole point. A connection is only ever used (where noted) for an optional one-time data refresh, and the app works without it.

Do I need an account?

No. There are no accounts, logins, or sign-ups in any of the apps.

What does it cost?

The apps are free. They ship with no ads and nothing to buy.

What data do you collect about me?

Nothing. See the privacy policy — there are no servers, no analytics, and no tracking.

The data in the app looks out of date.

Some apps bundle a snapshot of data (transit, venue, reference info). Updates ship as app updates — make sure you're on the latest version from the App Store. If something is wrong, email us with the specifics and we'll fix it in the next update.

Why does it ask for my location?

Only apps that show nearby things or compute local sun times ask, and only to use it on your device in that moment. You can decline and still use the app. Location is never stored or sent anywhere.

I have a correction or a feature idea.

Please send it — these apps improve from traveler feedback. Email the app name and the detail.